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Italian Customer Service Agent

- Telecomunicaciones

We are looking for someone who can help us delight and support our customers and give them the best treat. If you are passionate about well-being, health and beauty, and get a kick out of making people happy, then this role could be perfect for you. Detalles del cliente One of the largest booking / e-commerce platform in Europe. Descripción de la oferta * Answering inbound calls and making outbound calls from both venues and customers.
* Handling inbound complaints and writing and responding to customers via email.
* Calling or emailing partners to confirm bookings.
* Move partners over to confirming their own bookings using our software.
* Delivering a fast, efficient response to customers via email, online chat and telephone.
* Providing help and support to customer queries and processing bookings. Perfil del candidato * Native Italian.
* Fluent level of English.
* Provide experience in the customer care and management expertise to own software and Microsoft Office.
* Used to work under pressure, with peak workloads and multitasking.
* Solving ability, communication skills, organisation and attention to detail, customer empathy and assertiveness. Oferta de empleo Full-time position.

Rotating shift: Monday to Sunday.

Salary package: 18.000 gross/year.

International environment.

Office in Barcelona city centre.

Italian Customer Service Agent (Atención al cliente)
1 Vacante(s)


Experiencia Laboral Al menos 0 año
Estudios mínimos Bachillerato
Requisitos mínimos *Native Italian.
*Fluent level of English.
*Provide experience in the customer care over the phone
Coche propio


Jornada Laboral Jornada Completa
Salario Entre 18.001 € y 21.000 € (€) Bruto/Anual

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